Before travelling to Norfolk Island it is advisable that you check all your travel arrangements to ensure that you have
A current and valid passport
For persons not travelling on a New Zealand or Australian Passport, an Australian Multiple Entry Visa which is current for at least 30 Days beyond your intended length of stay. For further information contact Norfolk Island Immigration.
You have pre arranged accommodation before arriving at Norfolk Island. (This information will be required for your arrival card.)
That you consider obtaining some form of travel insurance.
That you clearly mark your luggage for easy identification.
That you read through and answer all the questions correctly on your arrival form.
On Arrival at Norfolk Island International Airport, you will be required to collect all your luggage from the baggage carousel, which is located to the left-hand side of the Customs arrival hall, before proceeding through Customs.
To facilitate your entry through Customs have ready your passports and completed arrival papers. Your arrival papers should be handed to you during your flight for completion prior to arrival . Ensure you have correctly identified your luggage and that you have all your luggage with you.
Red and Green Lanes.
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If you have said "Yes" to any of the questions on your arrival card or you are uncertain if the items you are carrying should be declared, proceed through the "Red Lane".
If you do not have any items to be declared, proceed through the "Green Lane".
The aim of the Red and Green Lanes is to speed up the processing of passengers. At times you may be directed by a Customs Officer to change lanes, this does not alter the declaration you have made and you will be processed according to your declaration.
Remember just because you answer "Yes" to any of the questions on your arrival card, your baggage will not necessarily be searched. The same applies if you select the Green Lane. Your entire luggage may be searched at any time, at any lane.
Remember you will not necessarily lose the item, or pay Customs duty on the items you declare. You will not be committing an offence by declaring an item, but you will be committing an offence by NOT declaring goods which should have been declared. If in doubt DECLARE IT!
Don’t assume that the item you are carrying is OK, because you have brought it in before.
Don’t assume that because it is allowed into Australia or New Zealand it is allowed into Norfolk Island.
Don’t assume that because it is packaged food it is not subject to declaration.
Your assumptions do not always meet with Norfolk Island legislation. If in doubt ask a Customs Officer.
Be wary of any advice given in any overseas shops. The shop assistant may not be fully aware of the Norfolk Island legislation. Remember the shop assistant is there to sell you the product. They will not be there when you arrive at Norfolk Island. You are responsible for your declaration. Find out before you buy!
Sales persons or business persons bringing "Samples, Promotional gifts" or "Products" to Norfolk Island should declare them as "Commercial goods". Some goods may attract duty, or proof of export may be required on departure. Having a list and value of the goods will help facilitate your entry through Customs. Alternatively you could leave the goods in Customs Bond until you depart.
Prohibited Items
As with any border protection, certain items are prohibited. Most prohibited items are prohibited because of the impact it could have if allowed to be imported into the country. One single selfish act of smuggling could lead to the devastation of Norfolk Island as a tourist destination. Your assistance to preserve this destination would be appreciated.
Norfolk Island can boast that it is relatively pest free and crime free. The importation of certain goods such illicit drugs or plant material that may contain disease can have an impact on the lifestyle and freedom that Norfolk Island enjoys. We ask that any person travelling to Norfolk Island respect what we have and take into account the need to impose restrictions on certain items.
For example some items, which are prohibited, are
Foodstuffs – such as fresh fruit, vegetables, salads
Meats – Such as pork or poultry from New Zealand
Plants – Such as live plants, seeds (some seeds are acceptable, but are subject to certain requirements, for full details contact Health & Quarantine)
For further information on any of the above, see contacts Health & Quarantine
Drugs - such as dangerous drugs or illicit drugs. Medicinal drugs are subject to stringent control. Some prescription drugs may fall into this category, if in doubt call Norfolk Island Customs before travel.
Weapons - weapons such as sword sticks, daggers, automatic firearms. (The importation of firearms is strictly controlled). Contacting Norfolk Island Customs and/or the Norfolk Island Police would be advisable before contemplating importation of any firearm.
Concessions
Your personal concessions allows you to bring into Norfolk Island free of duty the following:
NOTE: Goods that do not form part of the passenger concession
The above goods may not part of you passenger concession and Customs Duty may apply. If you are uncertain ask a Customs Officer before submitting your arrival card or for further details contact Norfolk Island Customs direct. Norfolk Island Customs direct.
Any importation of alcohol over and above the passenger concession can attract charges or be bonded by Customs.
Any undeclared alcohol in excess of the allowable limits will be confiscated and penalties may apply.
For further information contact Norfolk Island Customs direct.
Be aware that it is an offence to conceal items from Customs and heavy penalties may apply to un-declared items!
DISCLAIMER: While every endeavour has been taken by Norfolk Island Customs to ensure that the information on this Website is accurate and up to date, Norfolk Island Customs shall not be liable to anyone in respect of any losses suffered as a result of their reliance on information in this Website. Persons requiring information in relation to a specific query should contact Norfolk Island Customs directly.
Customs House Taylors Road Norfolk Island 2899
Ph (Int+) 6723 22140 | Fax (Int+) 6723 23260 | E-mail customs@admin.gov.nf
