Advice
for Aircraft Operators
Operators
or charterers of aircraft may be familiar with Norfolk Island as being a refuelling
destination (YSNF) or "Alternate Airport", when planning flights
to destinations such as New Zealand, Lord Howe Island, Sydney, Brisbane, Tontouta,
Fiji and so on. This section is aimed at providing information to pilots,
crew members and passengers travelling on flights other than commercial regular
public transport.
Pilots
- please refer to the Australian "AERONAUTICAL
INFORMATION PUBLICATION. (AIP) GEN 1 Refers" and "ERSA" before departure to Norfolk Island.
You will need to give at least 24 hours notice of intended arrival and
any special requests as per above pilots' publications. Contact Customs or
Airport Manager direct.
The Aircraft doors and windows will be required to remain closed until
the Health and Quarantine Officer is satisfied that aircraft fumigation has
been carried out. For further information in relation to fumigation and spraying
requirements please contact the Health and Quarantine section.
You will need a signed and stamped Customs General Declaration from the
previous port of departure. (We will stamp an Outward Customs General Declaration
for your next port of call. We will require at least two copies)
Passenger and crew manifest.
Cargo manifest (If carrying cargo for Norfolk Island)
Passengers will be required to complete a Norfolk Island arrival card.
This can be obtained on arrival at Norfolk Island.
All visitors require a passport or Australian Document of Identity that is valid for a period longer than their period of intended stay on Norfolk Island, an onward/return airline ticket out of Norfolk Island and proof of suitable accommodation on island. Passports not issued by Australia or New Zealand must be valid for a period of at least one month beyond the period of intended stay on Norfolk Island.
All visitors require an Australian visa except for persons travelling on an Australian or New Zealand passport or persons holding a passport endorsed with Permanent Resident of Norfolk Island visa label. The required Australian visa must be valid for a period of 30 days beyond the period of intended stay on Norfolk Island. If arrival to Norfolk Island is via Australia, that visa must be a multiple visa.
Persons who comply with Norfolk Island entry requirements will usually be deemed to have been granted a visitors permit on arrival allowing a stay on Norfolk Island of up to 30 days. Extensions may be granted by contacting the Norfolk Island Immigration Department after arrival on telephone 22140 ext 2.
Further Conditions and Travel Documentation and permit requirements apply to persons seeking or intending to commence employment on Norfolk Island. Health and police clearances must also obtained prior to commencing employment. Penalties apply to an employer and employees for breach of these requirements. Further information is available from the Norfolk Island Immigration Department.
A passenger of an aircraft or vessel stopping over more than 24 hours will
be required to complete a departure card and pay a $40 departure fee for each
person before departing Norfolk Island.
Customs must be notified of any crew or passenger change, that is, of any
person joining as crew or passenger or any person disembarking and not leaving
on the aircraft.
For
full information on passenger requirements see Advice for Travellers.
Customs and Airport Charges
Airport Charges
Under
the Airport Regulations 1992, certain charges apply to the operators or charterers
of aircraft, such as "Landing Fees", "After-Hours attendance
charge", "Apron security lighting charge", "Fuel spillage
charge." For full details on these Airport Charges click here to
see contact details for the Airport Manager.
Customs Charges
Charges
occur when Customs clearance is requested outside of Customs normal working
hours or public holidays. Customs office working hours are between 8.45am
and 5pm every day of the week (except public holidays) and is subject to aircraft
attendance on weekends. A Duty Officer is on call all other hours, and may
be contacted as per Contacting Customs.
It
is preferred that payment of out of hours charges be made in Australian Dollars.
Extra bank service charges occur should you wish to pay in any foreign currency.
Two Automatic Teller Machines are available on the Island.
Customs House Taylors Road Norfolk Island 2899
Ph (Int+) 6723 22140 | Fax (Int+) 6723
23260 | E-mail customs@admin.gov.nf