Advice on Exporting Goods

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Click here to download an Export Entry Form: Export Entry Form

Any person wishing to export goods from Norfolk Island will be required to fill in an "Export Entry" as per the Customs Regulations 1986.

It would be advisable to check all the requirements of the country you are exporting to. The export entry form you are required to fill in at Norfolk Island does not necessarily cover the requirements of the destination country - it is an authority to export the goods. You may need to provide further proof to overseas Customs that the goods will be returning to Norfolk Island in the case of goods that are being temporarily exported, (e.g. for repair and then return to Norfolk Island, or promotional use such as samples).

 

Goods returned to Norfolk Island, after repair or use overseas.

Any goods that arrive at Norfolk Island will be deemed to be "New" imports until its duty status is known. In the case of returned goods, an export entry can provide you with evidence that the goods have originated from Norfolk Island. It is advisable to include a copy of the original export entry when lodging the goods for return to Norfolk Island. It is also advisable to retain a copy of the entry here on Norfolk Island until the goods are returned.

Things to remember when completing an export entry.

  1. Include all identifying marks, such as serial numbers, personalised marks, etc.
  2. Have the goods weighed. A quantity weight is required for the form.
  3. Description of the goods being exported. A description needs to be informative and not just a one word statement, such as "Jewellery", especially in the case when the item does not have any distinguishing marks such as serial numbers, etc. Photocopies of the item or pictures of the items aren't necessary but may help. In the case of personal effects, an inventory may be attached.
  4. The address to which the goods are being exported, including the address of the final destination.
  5. A value for the goods being exported.
  6. Retain a copy or original of the export entry. In the case of  goods being returned, you need to produce the export entry for cancellation, on the return of the goods.

 

Note:

If no export entry is filed with Customs, you may be required to pay Customs duty on the returned goods.
Not all repaired, or warranty replacements will be admitted free of duty, just on the basis of having an export entry. Some rulings apply. It is advisable to check with Customs Staff when completing an export entry.

 

Goods Exported for Credit or Replacement

On occasion there is a need to send goods to which duty has been paid, back to the supplier for credit. Reasons may include, an incorrect item sent, over supply, or maybe the items sent are faulty. Whatever the reason an export entry can help you to claim a duty refund on goods. For advice on "Duty Refunds" contact Norfolk Island Customs direct.

 

 

Contact Details

Customs House Taylors Road Norfolk Island 2899

Ph (Int+) 6723 22140 | Fax (Int+) 6723 23260 | E-mail customs@admin.gov.nf